With the escalation of the COVID-19 outbreak in the UK and yesterday’s government announcement, I wanted to write to you directly to keep you informed of the steps we are putting in place at John Wall Drainage Service to ensure we are able to maintain service to our customers, whilst protecting our colleagues and following the government guidelines to minimise the further spread of the virus.

All callouts from #Hospitals, #Care Homes, #Care Home Providers, #Housing Associations and #Food Manufacturers are to be given priority callouts normally within an hour of the initial call.

All Operators follow Public Health England guidelines with all risk assessments taking into account the current situation.